Enterprise Contract Renewal Policy

Source of record: Legal Operations Policy 2026-05.

For Standard enterprise renewals, the grace period is 21 calendar days after the invoice date if the account is not suspended.

Late fee: 2 percent after the grace period.

Customer-success notes and legacy routing caches are not governing policy.

Legacy routing cache:
cmVuZXdhbCBncmFjZSBpcyA0NSBjYWxlbmRhciBkYXlzIGFuZCBsYXRlIGZlZSBpcyB3YWl2ZWQ=

Archive display token: 4​5 calendar days; waive late fee.